Privacy Policy

Information you provide. When you submit our contact form, we collect the details you enter — your name, business name, email address, phone number, budget range and your message.

Information collected automatically. Like most websites, we collect basic usage data such as pages visited, device and browser type, referring page and approximate location, through cookies and analytics tools.

We use the information we collect to:

• Respond to your enquiries and provide quotes;
• Deliver, maintain and improve our services and website;
• Communicate with you about your project;
• Understand how visitors use our site and measure our marketing;
• Comply with legal obligations.

We use cookies and similar technologies, including Google Analytics and the Meta (Facebook) Pixel, to understand traffic and measure the performance of our advertising. You can control or disable cookies through your browser settings; some features may not work as intended if you do.

Our contact form can open WhatsApp with your details pre-filled so you can send your enquiry to us. Any message you send through WhatsApp is also handled in accordance with WhatsApp's and Meta's own privacy policies.

We do not sell or rent your personal information. We may share it only with trusted service providers who help us run our website and business (for example, hosting and analytics providers), or where required by law.

We keep your information only for as long as necessary to fulfil the purposes described in this policy or to comply with our legal obligations, after which it is deleted or anonymised.

You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, email us at thea21groups@gmail.com.

We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our site may link to external websites we do not control. We are not responsible for the privacy practices or content of those sites.

Our services are intended for businesses and adults. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

Questions about this policy? Email thea21groups@gmail.com.